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As your Travel Service provider, we would like to remind you the importance of travel insurance.
However, we do not provide insurance and suggest insuring yourselves as we and our representatives will not take any responsibility for loss or damage of luggage, loss of property or personal belongings stored in the hotel or elsewhere, this also includes unexpected medical uncertainty arising abroad and personal liability claims.
The normal check in time is 1400 hrs. And check out time is 1200 noon. Please be informed of the strict check in and checkout policies.
* Early check-in and late check-out will always be subject to the availability. Lastly, any changes that you wish to make from the agreed package, must be notified to your travel agent to see if alterations are possible. There may be a charge for this.
* The Company reserves the right to cancel the package on non-refundable basis if the payment plan is not met by the customer according to the one originally set at the time of booking.
* Force Majeure
* If our site been hacked or the other party makes a duplicate of our content without our consent, we will not be responsible anyway in that case. Travel Garden UK holds no responsibility for any of the unforeseeable situations occurs.
* Travel Garden UK shall not be held liable for any failure towards the booking if this arises out of a force majeure.
* This includes any wars, hijacking, natural disasters, accidents, political instability, lockdowns that affects the confirmed booking.
* Please stay updated on Covid-19 situation, it’s protocols and its effects on your scheduled flights. The company will be charging admin/handling charges up to £ 50 per person apart from any cancellation charges from the airline/suppliers.
* The company won’t take responsibility shall you miss your flights due to anything that’s concerning the Covid-19 regulations announced by the authorities.
Please make sure your passport should be at least 6 months valid prior to the departure date.
• It is the customers’ responsibility to ensure that the travel documentation is in order. Please get the necessary visas (if required) before traveling.
* Please be informed that the schedule change is from the airline and that in this case, we can only get your tickets revalidated/reissued according to the next flights available only after airline’s approval and that in this case, regarding the hotel accommodation, the company can only try to accommodate accordingly and in case of any fare/price difference, the customer is liable to pay. Please check your flights status online or with your agent within 7 days prior to departure.
* We advise you to reconfirm your flight 72 Hrs. prior to
* Note: Please be informed that replying to this email authorizes us to charge your Credit/Debit Card for the agreed price. Also, once booked, your flight transactions become non-refundable & non-changeable.
* Gain peace of mind while travelling: We strongly recommend you buy insurance before travelling.
* Kindly reconfirm all the terms and conditions regarding your reservation before confirming your booking with our travel consultant
* All quotes are subject to availability and prices are valid for same day booking
* Booking is guaranteed after full payment is taken and can be secured against a non-refundable
* All changes to your travel plan / amendments are subject to fare restrictions / seasons and seat availability at the time of making the amendment.
It is your responsibility to ensure that your travel documentation is in order. Please note that if you are travelling on a one-way ticket, most countries will not
allow you to enter without relevant visas or documentation. If you have a connecting flight via a third country, you may also require a transit visa. For further
information, please contact the consulate of the country you are travelling through. For the most up to date information on visas, passports, health and travel
advice worldwide, please see the following web sites for UK Visas, Home Office and Foreign and Commonwealth Office.
1) www.fco.gov.uk
2) www.ukvisas.gov.uk
3) www.homeoffice.gov.uk
The tickets will be issued as electronically. Please get your VISA if required before travelling.
An electronic ticket (e-ticket) is a paperless ticketing method. Because your electronic ticket is held in the airline’s computer, you cannot forget it or lose it.
More importantly, your electronic ticket cannot be stolen, saving you the cost of a replacement ticket. When you arrive at the airline check in desk, you will
be required to present the following to receive your boarding pass, an official form of identification i.e., your passport, a print out of your confirmation email
show to the airline.
Please make sure your passport should be at least 6 months valid prior to the departure date.
• It is the customers’ responsibility to ensure that the travel documentation is in order. Please get the necessary visas (if required) before traveling.
* Please be informed that the schedule change is from the airline and that in this case, we can only get your tickets revalidated/reissued according to the next flights available only after airline’s approval and that in this case, regarding the hotel accommodation, the company can only try to accommodate accordingly and in case of any fare/price difference, the customer is liable to pay. Please check your flights status online or with your agent within 7 days prior to departure.
When you buy an ATOL protected fight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where
you can get information on what this means for you and who to contact if things go We, or the suppliers identified on your ATOL Certificate will provide you with the services listed on the ATOL Certificate (or a suitable alternative) ln some cases, where neither we nor the supplier are able to do so for reasons of insolvency an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you).
You agree to accept that in those Circumstances the alternative ATOL holder will perform obligations and you agree to pay any money outstanding to be paid by you under our contract to that alternative ATOL holder. However, you also agree that in some cases, it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme your credit card issuer where applicable). lf we, or the suppliers identified on your ATOL certificate are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable) You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme Have a great trip, if you need any other travel arrangements, let me know as it’s my pleasure to assist you.
Please note that you must have a valid Passport with a minimum of 6 months on it or you will not be able to travel. Your passport must also be in excellent
condition – the presentation of damaged passports may mean you are unable to travel. It is mandatory to carry a machine-readable passport or valid visa
for travel to USA, otherwise you will be denied boarding.
Check in Times: Due to security measures we currently recommend 3 hours for intercontinental flights and 2 hours for European and Domestic .
Check-in will normally close 1 Hour before scheduled departure so please allow sufficient time to get to the airport in time.
Seats where possible, we will send your seat request to the airline, please note that not all airlines will pre-assign seats and actual seat allocation is entirely at
the airlines discretion and an early check-in will help you the most in getting the seat you want. Exit row and extra leg room seats cannot normally be
requested in advance and are usually only assigned at check-in.
Meal Requests if you haven’t already done so, please let me know and I will send the request through to the airline but remember meal requests are
guaranteed but the airline will make every effort to meet your request.
Travel Garden offers comprehensive travel services designed to make your journey seamless and enjoyable. From booking flights and hotels to arranging transport, guided tours, and personalized itineraries, we handle every detail to ensure a stress-free travel experience.
418 Broadway STE R
Albany, NY, 12207, USA
+15162769439
+44 7512 512656
info@travelgarden.us
418 Broadway STE R Albany, NY, 12207, USA
MON: 09:00 – 23:00 | TUE: 09:00 – 23:00 | WED: 09:00 – 23:00 | THU: 09:00 – 23:00 | FRI: 09:00 – 23:00 | SAT: 09:00 – 23:00 | SUN: 09:00 – 23:00
